Privacy policy

Privacy Policy

Last Updated: July 21, 2026

This Privacy Policy describes how TRESCO ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with our services (collectively, the "Services").

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page along with the revised "Last Updated" date.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

✔ Full Name

✔ Email Address

✔ Phone Number

✔ Billing Address

✔ Shipping Address

✔ Payment Confirmation

✔ Account Information

✔ Order History

Shopping Information

We may collect information about:

✔ Products viewed

✔ Shopping cart items

✔ Wishlist items

✔ Purchase history

Customer Support

Information you provide when contacting our customer support team.

Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies and similar technologies, including:

✔ IP Address

✔ Browser Type

✔ Device Information

✔ Operating System

✔ Website Activity

✔ Pages Visited

✔ Time Spent on Website

Information from Third Parties

We may receive information from trusted third-party service providers, including:

✔ Shopify

✔ Payment processors

✔ Shipping providers

✔ Analytics providers

✔ Marketing partners

Payment providers securely process your payment information. TRESCO does not store your debit or credit card details.

How We Use Your Information

Your information may be used to:

✔ Process and deliver your orders

✔ Process payments

✔ Provide customer support

✔ Manage your account

✔ Send order confirmations and shipping updates

✔ Process exchanges or returns

✔ Improve our website and services

✔ Prevent fraud and unauthorized activity

✔ Comply with legal obligations

✔ Send promotional offers (only where permitted)

Cookies

Like many online stores, TRESCO uses cookies to improve your browsing experience.

Cookies help us:

✔ Remember your preferences

✔ Keep products in your shopping cart

✔ Improve website performance

✔ Analyze visitor activity

✔ Provide personalized shopping experiences

You can disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

✔ Shopify

✔ Payment gateways

✔ Courier and shipping companies

✔ Customer support providers

✔ Analytics providers

✔ Marketing service providers

✔ Legal authorities when required by law

We never sell your personal information.

User Reviews & Public Content

If you leave a product review or submit public content on our website, that information may be visible to other visitors.

Please avoid sharing sensitive personal information in public reviews.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Data Security

We take reasonable technical and organizational measures to protect your personal information.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

✔ Complete your orders

✔ Provide customer support

✔ Meet legal obligations

✔ Resolve disputes

✔ Enforce our policies

Your Rights

Depending on your location, you may have the right to:

✔ Access your personal information

✔ Correct inaccurate information

✔ Request deletion of your information

✔ Withdraw consent

✔ Restrict processing

✔ Request a copy of your personal data

✔ Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Complaints

If you have any concerns regarding how we process your personal information, please contact us first.

We will make every effort to resolve your concern promptly.

International Users

Your personal information may be processed or stored outside your country through trusted service providers such as Shopify.

Where applicable, we take appropriate safeguards to protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

TRESCO 

Email: officialtresco@gmail.com

Phone: +92 329 8453321